1.
Budgets and Managing Money
|
Course
Outline |
| In
today’s business world, it’s essential
to have a working knowledge of finance. We
all play a role in our organization’s
finances, whether we realize it or not. For
those who don’t have training or a background
in finances, you may be at a disadvantage
as you sit around the management table. Understanding
the cycle of finance will help you figure
out where you fit into your company’s
financial structure. This workshop will familiarize
you with the key concepts of finance and accounting
and help you prepare budgets with more confidence. |
2.
Business Leadership: Becoming Management Material
|
Course
Outline |
| Building
your Self-Esteem is essential for confidence
and success. Of all the judgments you make
it life, none is as important as the ones
you make about yourself. Hand in hand with
building your self-esteem is learning to be
more assertive. How do you get what you want
without being pushy? Within the foundation
of assertiveness is a fundamental assumption
– that you like yourself. Discover techniques
that dramatically change how you feel about
yourself. Learn how to express yourself with
confidence, ask for what you want, and identify
the steps you need to build your self-esteem. |
3.
Coaching: A Leadership Skill
|
Course
Outline |
| Coach,
Role Model, Counselor, Supporter, Guide...do
these words ring a bell? Being a coach involves
being a role model, sometimes a counselor
or supporter and always a guide. Coaching
is based on a partnership that involves giving
both support and challenging opportunities
to employees. Knowing how and when to coach
is an essential skill that can benefit both
you and your organization. |
4.
Delegation: The Art of Delegating Effectively
|
Course
Outline |
| At
the conclusion of this workshop, participants
will be expected to:
· Clearly identify how delegation
fits into your job and how it can make you
more successful.
· Identify opportunities within the
scope of your authority for delegating effectively
to others.
· Identify the criteria for fair
and responsible delegation to all employees
· Develop a technique for defining
expectations
· Recognize common delegation pitfalls
and how to avoid them.
· Provide opportunities to test your
delegation skills. |
5.
Human Resources Training: HR for the Non HR
Manager
|
Course
Outline |
This
is a two-day overview of human resource
issues facing today's business owners, managers
and human resource support staff. You do
not always have the expertise to deal with
the many employee relationship issues you
face, and yet you will be expected to make
decisions that are both effective and legal.
(2day) |
| 6.
Inventory Management: The Nuts & Bolts |
Course
Outline |
Most
companies carry too much inventory. “You
can’t sell from an empty wagon”
is usually the reasoning. Being over-stocked
means the company will likely not run out
of anything. But what about the inventory
that has celebrated a few birthdays in the
warehouse? Has anyone stopped to calculate
the true cost of worrying about “running
out?”The costs of maintaining excessive
inventory usually far outweigh the true cost
of not being able to quickly deliver a particular
item to a customer once in a very long while.
A balance must be struck between inventory
levels and turnover. Good inventory managers
know what stock moves at what rate. They carefully
plan re-order levels to ensure that the chances
of running out are minimized while the turnover
rate is maximized.
|
| 7. Marketing
and Sales |
Course
Outline |
A
small marketing budget doesn’t mean
you can’t meet your goals and business
objectives – you just have to be more
creative in your marketing tactics. This one-day
workshop will show you how to get maximum
exposure at minimum cost. Learn effective,
low-cost and non-cost strategies to improve
sales develop your company’s image and
build your bottom line.
(1 day) |
| 8. Meeting
Management: The Art of Making Meetings Work |
Course
Outline |
| Are
you frustrated with the way meetings are going?
Do they lack focus; are there times some members
of the group dominate the proceedings, and
are you not always sure who should attend?
Are you looking for a way to structure meetings
to make them more effective yet at the same
time maintain an open atmosphere? This one-day
workshop not only covers the simple need of
meeting structure, but as well includes some
intervention strategies. (1 day) |
| 9. Motivation
Training: Motivating Your Workforce |
Course
Outline |
It’s
no secret. Employees who feel they are valued
and recognized for the work they do are more
motivated, responsible and productive. This
is a busy one-day workshop to help supervisors
and managers create a more dynamic, loyal
and energized workplace.
This program is designed specifically to help
busy managers and supervisors understand what
employees want, and to them a starting point
for creating champions. |
| 10.
Negotiating for Results |
Course
Outline |
| At
the conclusion of this workshop, participants
will be expected to:
· Understand the benefits of good
negotiating skills.
· Identify those techniques that
will be most effective in stressful negotiation
situations.
· Have the opportunity to practice
the “how to” of these skills
in a supportive environment
· Recognize the stress that often
accompanies negotiations and have
some options for managing that stress.
|
| 11.
Project Management Training: Understanding
Project Management |
Course
Outline |
| This
3-day program focuses on understanding project
management and business process improvement.
It is specifically recommended for “seasoned”
supervisors or managers who are expected to
fulfill their supervisory duties of “getting
work done through the efforts of others”
as well as work on innovative projects that
focus on improvements opportunities. They
are expected to add value based on their in-depth
understanding of their organization, their
industry and their resources. (3 day) |
| 12.
The ABC’s of Supervising Others |
Course
Outline |
The
ABC of Supervising Others This two-day workshop
is designed to help you overcome many of
the supervisory problems you will encounter
in your first few weeks as a boss - whether
you are a team leader, a project manager
or a unit coordinator. Dealing with the
many problems a new supervisor encounters
isn’t easy but it doesn’t have
to lead to discouragement. (2 day)
|
| 13.
Team Building: Developing High Performance
Teams |
Course
Outline |
Your
success as a manager can often depend on
how well your team operates. How are their
problem-solving skills? Are they enthusiastic
and motivated to do their best? Do they
work well together? There have been hundreds
of studies demonstrating that human beings
function better and learn better in groups.
If you want to develop your team leadership
skills and unleash the talent of your individual
team members, this workshop is a practical
look at current leadership practices that
work.
Additional material: High
Five by Tom Blanchard and Sheldon Bowes,
Don Carew Eunice Parisi-Carew
|
| 14.
The Professional Supervisor |
Course
Outline |
| Participants
who complete this course will:
· Comprehend the scope, nature and
responsibility of the supervision/management
role and the demands this role places on
them.
· Acquire an understanding of their
role as leaders, team builders and good
communicators, and how these skills impact
on effective supervision of their team.
· Grasp the importance of setting
goals, planning and prioritizing, in order
to achieve organizational objectives.
· Accept the viewpoint that they
are responsible for achieving results through
the efforts of others.
|
